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Case Study - Large Telecommunications Company

Client first approached Inkling about using prediction markets for product optimization: trying to understand product development issues earlier in the development life cycle. Soon the corporate strategy group heard of these efforts and launched another pilot asking broader questions about corporate performance metrics. The marketplace has moved beyond the pilot phase and is now considered a key initiative with a wide range of use cases.

Participants

  • Internal employees, all levels up to Sr. Vice President

Primary Use

  • Predicting product quality issues early in the development life cycle
  • Input to program managers on realism of major project milestones
  • Measure of key financial performance metrics
  • Likelihood of merger and acquisition activity of competitors and business partners

Sample Questions

  • How many critical bugs will be in the bug tracking system for Product X by Y date?
  • Will outsource supplier of widget X fulfill their order by the agreed date?
  • Will widget X ordered from outsource supplier have Y flaw?
  • Will competitor X be able to develop technology capability Y by Z date?
  • Will quarter over quarter sales increase by at least x% of product X?

Problems Solved

  • Predicting quality problems before release saves valuable resources
  • Exposure of schedule discrepancies and project issues has increase probability of on-time delivery
  • Preemptive marketing activity or other strategic moves can be made in reaction to a high likelihood move by a competitor